• Priority shipping & tracking number is provided with every purchase.

• All ready-to-ship orders will ship the next day after processing the payment. Detailed info about products made-to-order is in the product descriptions.)

• Estimated delivery: Europe 3-5 business days, United States and Canada 5-7 business days, rest of the World 7-14 business days.

• Shipping costs depend on a weight of the package

• XZOUIX is not responsible for shipping delays. If your package gets delayed/lost in transit (which happens very rarely), XZOUIX will contact the post office and file a claim for a lost package if the shipping/delivery period exceeds 30 days. The 30 days period is determined by the post office.

• If the purchase cannot be delivered and is returned to XZOUIX the customer will be responsible for the repeat shipping costs. Usually this sometimes happens due to an incorrect delivery address. Please, double check your delivery address before the check out.

/// U.S. CUSTOMERS: - There are occasions when usps website doesn't update the tracking info properly. If your package isn't delivered within 9 business days and has no tracking update, please, let me know. You can also call the 1800 number found on the USPS website under customer service, they will call the local post office and have them open a case for the post master to investigate. You can AS WELL ask at your post office, they will LOOK IT UP FOR YOU IN their system.

If you’re not happy with your purchase and want to return it, please, fill out the return form and contact XZOUIX via e-mail or instagram direct message before doing so. Every product must be unused, clean, and have the original tags attached. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
• Contact XZOUIX within: 14 days of delivery
• Ship items back within: 30 days of delivery
In the event of this the buyer will be responsible for return packaging and shipping costs.

When your clothing reaches an end of its life, please, don’t dispose it in a general waste bin. That way you’d send your clothing directly to the landfill. Dispose it in a recycling bin designated for textile waste. By doing this, you’re actively doing your part in preserving the environment.

If you have clothing that you don’t wear anymore and don’t want to have in your wardrobe, consider donating it to a charity. Not only will you give your clothing another chance, you will also help someone who’s in need.**

*see the product descriptions for more info
**thank you for being a selfless human